How Top Level Promotions Handles Personal Information

Information We Collect

We may collect information you provide directly, including your name, email address, phone number, country, city, business name, message, project details, service interests, and any other information you choose to include when contacting us.

We may also collect basic website usage information, such as pages visited, browser type, device information, general location data, referral source, and technical information used to operate and secure the website.

How We Use Information

We use personal information to respond to inquiries, review project requests, provide information about our services, communicate with clients or potential clients, organize business and marketing support work, improve our website, maintain records, and protect the security of our systems.

We may also use information to send service-related messages or, where permitted, marketing or follow-up communications about Top Level Promotions.

Marketing Communications

If you choose to receive updates or if we are otherwise permitted to contact you, we may send business or marketing-related messages. You can unsubscribe from promotional emails at any time by using the unsubscribe option in the message or by contacting us.

We will not knowingly continue sending promotional emails to someone who has withdrawn consent, subject to reasonable processing time.

Cookies and Website Tools

Our website may use cookies, analytics tools, security tools, and similar technologies to help the site function, understand general visitor activity, improve performance, and protect against misuse.

You can adjust your browser settings to block or delete cookies. Some website features may not work as intended if cookies are disabled.

How We Share Information

We do not sell personal information. We may share information with service providers who help us operate our website, manage forms, communicate by email, provide hosting, support security, or perform administrative tasks.

We may also disclose information if required by law, to protect our rights, to respond to lawful requests, or in connection with a business transaction involving Top Level Promotions.

Service Providers

We may use third-party providers for website hosting, WordPress functionality, form processing, email delivery, analytics, spam prevention, security, and other business operations.

These providers may process information on our behalf and may store or process information in Canada, the United States, or other locations where their systems operate.

Retention of Information

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, managing business relationships, maintaining records, resolving issues, complying with legal obligations, and protecting our legitimate business interests.

Security

We use reasonable administrative, technical, and organizational safeguards to help protect personal information. No website, email system, or internet transmission is completely secure, so we cannot guarantee absolute security.

Your Choices and Rights

You may contact us to request access to personal information we hold about you, ask for corrections, withdraw consent where applicable, or ask questions about how your information is handled.

We may need to verify your identity before responding to certain requests.

External Links

Our website may link to other websites. We are not responsible for the privacy practices, content, or security of third-party websites. You should review the privacy policies of any external websites you visit.

Children’s Privacy

Our website and services are intended for businesses and individuals seeking information about marketing, research, feedback, and promotional support. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. When changes are made, the updated version will be posted on this page with a new “Last updated” date.